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Limo CRM Software for Customer Relationship Management

Track customer history, manage corporate accounts, and drive repeat bookings with CRM built specifically for transportation businesses.

What Is Limo CRM Software?

Limo CRM software is a customer relationship management system designed for ground transportation businesses. Unlike generic CRMs built for sales teams, limo CRM focuses on the customer lifecycle specific to transportation — tracking booking history, managing corporate accounts, capturing preferences, and driving repeat business through targeted follow-up and communication.

Who Is It For?

  • Limousine companies building long-term customer relationships
  • Corporate transportation providers managing business accounts
  • Chauffeur services handling repeat executive clients
  • Companies looking to increase customer retention and lifetime value
  • Operators who want to move beyond transactional one-time bookings
  • Businesses with VIP customers requiring personalized service

Problems It Solves

  • No record of customer history or past bookings
  • Treating repeat customers like strangers every time
  • Difficulty managing corporate accounts with multiple bookers
  • No system for following up with past customers
  • Lost opportunities to upsell or cross-sell services
  • Customer data scattered across spreadsheets and email

See It In Action

Experience how LimoFlow's Limo CRM Software helps transportation businesses streamline operations and grow revenue.

  • Mobile-responsive booking widget
  • Real-time availability & pricing
  • Instant email confirmations
  • Multiple vehicle options
Book Your Ride
Quick & easy reservations
Pickup
JFK Airport, Terminal 4
Drop-off
Manhattan, NYC
Date & Time
Dec 15, 2024 at 2:30 PM
Total
$89.00
24/7 Booking

Common Industry Pain Points

These are the challenges that limo and transportation businesses face daily without the right software solution.

No Customer History

When a returning customer calls, you have no record of their past trips, preferences, or issues.

Missed Follow-Up Opportunities

Customers who booked once never hear from you again, even though they might need your service regularly.

Corporate Account Chaos

Managing multiple contacts, different billing arrangements, and varied service needs for corporate clients is a mess.

Scattered Customer Data

Customer information lives in spreadsheets, emails, and paper files — impossible to search or use effectively.

No Personalization

You can't deliver personalized service when you don't remember that a customer prefers a specific vehicle or driver.

Retention Is an Afterthought

All focus is on getting new customers while existing customers slowly drift away to competitors.

How the Workflow Should Work

A streamlined workflow from booking to completion looks like this.

1

Customer Record Created

When a customer books, their profile is automatically created with contact info and trip details.

2

History Builds Over Time

Each booking adds to the customer record — trips, preferences, special requests, and feedback.

3

Personalized Service

When the customer returns, dispatch sees their history and can deliver service that feels personalized.

4

Proactive Follow-Up

System triggers follow-up communications to re-engage customers who haven't booked recently.

5

Corporate Account Management

Manage multiple contacts, billing, and service agreements for business accounts in one place.

6

Retention & Growth

Analyze customer data to identify VIPs, at-risk accounts, and opportunities for growth.

How LimoFlow Handles Customer Management

LimoFlow includes CRM capabilities designed specifically for transportation businesses — not a generic sales pipeline.

Automatic Customer Profiles

Customer records are created automatically from bookings with contact info, trip history, and preferences.

Complete Booking History

See every trip a customer has taken — dates, vehicles, drivers, and any notes or special requests.

Corporate Account Management

Manage business accounts with multiple contacts, custom billing terms, and account-level reporting.

Customer Notes & Preferences

Record preferences, special instructions, and notes that travel with the customer across bookings.

Automated Follow-Up

Set up automated emails to re-engage customers after trips or when they haven't booked in a while.

VIP Identification

Identify your most valuable customers based on booking frequency and revenue to prioritize their service.

Results That Speak for Themselves

35%
Average Increase in Bookings
500+
Transportation Companies
2 Days
Average Setup Time
4.9/5
Customer Satisfaction

Trusted by Transportation Leaders

See why hundreds of limo companies choose LimoFlow

35% more bookings

"Since implementing LimoFlow, our bookings have increased by 35% and our operational efficiency has improved dramatically."

Michael Chen
Michael Chen

Owner, Elite Limo Services

40% lower acquisition cost

"The ROI tracking features have transformed how we spend our marketing budget. We're getting more leads at a lower cost."

Sarah Johnson
Sarah Johnson

President, Prestige Transportation

Setup in 2 days

"LimoFlow's customer support is exceptional. They've helped us customize the platform to perfectly fit our unique business needs."

James Rodriguez
James Rodriguez

CEO, Executive Shuttle Co.

50% faster training

"The booking system is so intuitive that our customers love using it, and our staff training time has been cut in half."

Emily Davis
Emily Davis

Operations Manager, Luxury Rides Inc.

40% more online bookings

"We've seen a 40% increase in online bookings since switching to LimoFlow. The conversion-optimized website has been a game-changer."

Robert Williams
Robert Williams

CEO, VIP Limousine

60% repeat customers

"The automated marketing features have helped us maintain consistent communication with clients, resulting in more repeat business."

Amanda Foster
Amanda Foster

Owner, Premier Car Service

Built for Reliability & Security

Secure Payments

PCI-compliant payment processing with Stripe

Data Protection

Enterprise-grade security & encryption

99.9% Uptime

Reliable cloud infrastructure

24/7 Support

Expert help when you need it

Seamlessly integrates with your favorite tools

S
Stripe
G
Google Maps
T
Twilio
Q
QuickBooks

Frequently Asked Questions

Get answers to common questions about this software category.

Build Lasting Customer Relationships

Stop treating every booking as a one-time transaction. LimoFlow helps you build the customer relationships that drive repeat business.