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FeatureLimoFlow Platform

Know Your Customers

Track booking history, store preferences, manage corporate accounts, and build relationships that drive repeat business.

Customer Relationships That Last

Your customers aren't just transactions. LimoFlow's customer management helps you remember preferences, track history, and deliver personalized service that keeps them coming back.

Complete History

See every trip a customer has taken with your company.

Stored Preferences

Remember vehicle preferences, special requests, and favorite drivers.

Corporate Accounts

Manage business accounts with multiple contacts and custom billing.

Quick Rebooking

Book returning customers faster with saved information.

VIP Identification

Identify your most valuable customers and prioritize their service.

Contact Management

Store phone numbers, emails, and addresses for easy communication.

Customer Management Features

Tools to build and maintain strong customer relationships.

Customer Profiles

Detailed profiles with contact info, preferences, and booking history.

Booking History

Complete record of every trip including dates, vehicles, and notes.

Preference Storage

Store vehicle preferences, driver preferences, and special requests.

Corporate Account Management

Multiple contacts, custom billing terms, and account-level reporting.

Customer Notes

Add notes about preferences, special needs, or important information.

Search and Filter

Find customers quickly by name, email, phone, or company.

Communication History

See past emails and messages sent to each customer.

Customer Segmentation

Group customers by type, value, or other criteria for targeted outreach.

Customer Management in Action

How knowing your customers improves service.

Scenario

Returning customer calls to book a ride

Solution

Pull up their profile instantly, see past preferences, and book them faster with saved information.

Scenario

VIP customer has a complaint

Solution

See their history—they've booked 50 trips. Give them the extra attention they've earned.

Scenario

Corporate client needs monthly reporting

Solution

Generate account-level reports showing all trips, costs, and departments.

See Customer Management in Action

Experience how LimoFlow's customer management transforms your transportation business with powerful, easy-to-use tools.

  • Mobile-responsive booking widget
  • Real-time availability & pricing
  • Instant email confirmations
  • Multiple vehicle options
Book Your Ride
Quick & easy reservations
Pickup
JFK Airport, Terminal 4
Drop-off
Manhattan, NYC
Date & Time
Dec 15, 2024 at 2:30 PM
Total
$89.00
24/7 Booking

Results That Speak for Themselves

35%
Average Increase in Bookings
500+
Transportation Companies
2 Days
Average Setup Time
4.9/5
Customer Satisfaction

What Our Customers Say

See how transportation businesses benefit from Customer Management

35% more bookings

"Since implementing LimoFlow, our bookings have increased by 35% and our operational efficiency has improved dramatically."

Michael Chen
Michael Chen

Owner, Elite Limo Services

40% lower acquisition cost

"The ROI tracking features have transformed how we spend our marketing budget. We're getting more leads at a lower cost."

Sarah Johnson
Sarah Johnson

President, Prestige Transportation

Setup in 2 days

"LimoFlow's customer support is exceptional. They've helped us customize the platform to perfectly fit our unique business needs."

James Rodriguez
James Rodriguez

CEO, Executive Shuttle Co.

50% faster training

"The booking system is so intuitive that our customers love using it, and our staff training time has been cut in half."

Emily Davis
Emily Davis

Operations Manager, Luxury Rides Inc.

40% more online bookings

"We've seen a 40% increase in online bookings since switching to LimoFlow. The conversion-optimized website has been a game-changer."

Robert Williams
Robert Williams

CEO, VIP Limousine

60% repeat customers

"The automated marketing features have helped us maintain consistent communication with clients, resulting in more repeat business."

Amanda Foster
Amanda Foster

Owner, Premier Car Service

Built for Reliability & Security

Secure Payments

PCI-compliant payment processing with Stripe

Data Protection

Enterprise-grade security & encryption

99.9% Uptime

Reliable cloud infrastructure

24/7 Support

Expert help when you need it

Seamlessly integrates with your favorite tools

S
Stripe
G
Google Maps
T
Twilio
Q
QuickBooks

Frequently Asked Questions

Common questions about this feature.

Build Stronger Customer Relationships

Stop treating every booking as a one-time transaction. Know your customers and keep them coming back.