Wait Time
Wait time is the billable period a chauffeur spends waiting for a passenger beyond an agreed grace period, charged at an hourly or per-minute rate.
Grace periods are typically shorter for point-to-point transfers than for airport arrivals, where flight delays are expected. Clear wait-time terms are a common source of billing disputes when they are not stated at booking.
Related terms
- Spotting
Spotting is positioning a vehicle at or near a pickup location ahead of the scheduled time, so the chauffeur is in place before the passenger is ready.
- Meet and Greet
Meet and greet is an airport pickup in which the chauffeur parks, enters the terminal, and meets the passenger inside, usually at baggage claim, rather than waiting at the curb.
- Flight Tracking
Flight tracking is the automatic monitoring of a passenger's inbound flight status so that a scheduled airport pickup adjusts when the flight arrives early or late.