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Terms of Service

Effective Date: April 30, 2026

These Terms of Service ("Terms") govern your access to and use of the LimoFlow platform ("Service"), provided by Clever Coders LLC ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Use of the Service

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service strictly in accordance with these Terms. All rights not expressly granted are reserved by us.

The Service may be modified, updated, or discontinued at any time in accordance with these Terms.

2. User Responsibilities

You agree to:

  • Maintain the confidentiality of your login credentials.

  • Ensure the accuracy of all data entered into the Service.

  • Obtain and maintain all licenses, permits, and certifications required to operate as a transportation provider.

  • Ensure that your customers using the online booking functionality agree to your terms and privacy policy.

  • Acknowledge that the Service facilitates bookings but does not act as a transportation provider. You assume full responsibility for services rendered.

  • Maintain adequate liability insurance, as required by local regulations.

3. Restrictions

You shall not:

  • Copy, modify, distribute, or create derivative works of the Service.

  • Reverse engineer, decompile, or attempt to extract source code.

  • Use the Service for unlawful purposes or purposes not intended by us.

  • Assign, sublicense, or transfer your rights without our prior written consent.

  • Use the Service to develop, train, or support a competing product or service.

  • Conduct or publish benchmarking, performance testing, or competitive analysis of the Service without our prior written consent.

  • Use any automated system, bots, scraping tools, or similar technologies to access, extract, or collect data from the Service without our prior written consent.

We may use general knowledge, skills, and experience retained in the unaided memory of our personnel, provided that no confidential information of yours is disclosed.

4. Online Booking Functionality

  • The Service provides tools for online booking but does not guarantee the accuracy or success of bookings made by customers.

  • You must display accurate pricing, availability, and terms of service for all trips and services offered via the online booking system.

  • All cancellations, refunds, and customer service disputes arising from online bookings are solely your responsibility.

  • You must ensure your terms and conditions for online bookings are clearly communicated to customers before booking.

  • We reserve the right to suspend or terminate the online booking functionality if misuse or unauthorized activities are detected.

5. Data Privacy and Security

  • LimoFlow acts as a data processor on your behalf. You remain the data controller responsible for determining the purposes and means of processing personal data collected through the Service.

  • LimoFlow provides software that facilitates data management and business operations. We are not a merchant processor, payment processor, or financial services provider.

  • Data entered into the Service may be processed by third-party integrations (e.g. payment gateways, mapping services).

  • You must comply with all applicable data privacy, consumer protection, and e-commerce laws.

  • We are not liable for data breaches resulting from your negligence or third-party integrations.

6. Intellectual Property

All intellectual property rights, including the platform's source code, design, workflows, features, functionality, and documentation, are owned exclusively by Clever Coders LLC. Using the Service does not transfer any ownership rights.

Client Data: You retain ownership of your business data entered into the Service. However, all rights in the Service, including the software, structure, logic, design, and underlying technology, remain exclusively owned by Clever Coders LLC.

Feedback: If you provide any feedback, suggestions, ideas, or recommendations regarding the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free, and sublicensable license to use, modify, and incorporate such feedback into the Service without any obligation or compensation to you.

Derived Data: We retain all rights to aggregated, anonymized, and de-identified data generated through the use of the Service, including but not limited to analytics, performance metrics, usage trends, and system improvements. Such data will not identify any individual or specific client.

Trademarks: You may not use our name, trademarks, logos, or branding without our prior written consent, except as necessary to identify your use of the Service.

Confidentiality of Platform: You agree not to disclose non-public aspects of the Service, including features, functionality, performance, or technical details, to any third party without our prior written consent.

7. Disclaimers and Limitation of Liability

The Service is provided "as is," without warranties of any kind, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted or error-free operation of the Service.

We act solely as a software provider and intermediary platform and are not responsible for the underlying services provided by you. We are not responsible for the availability, accuracy, or performance of third-party services (e.g., payment processors, mapping, SMS). Your use of those services is subject to their terms.

We make no guarantees, representations, or warranties that the use of the Service will result in increased sales, improved business performance, or other financial benefits. We are not liable for damages caused by technical failures, data inaccuracies, or misuse of the Service.

You are solely responsible for all chargebacks, payment disputes, fraudulent transactions, and associated fees arising from your use of the Service.

Limitation of Liability: The total aggregate liability of Clever Coders LLC arising out of or related to these Terms shall not exceed: (a) for paid accounts, 5 months of subscription fees paid by you in the 12 months preceding the claim; or (b) for free accounts, $100 total. This limitation applies regardless of the form of action, whether in contract, tort, or otherwise, and constitutes your sole and exclusive remedy.

This limitation shall not apply to: (i) your indemnification obligations, (ii) your intellectual property infringement, or (iii) fraud or willful misconduct.

This limitation of liability includes any claims arising from or related to the use of AI Features, analytics, or benchmarking insights.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, losses, or expenses (including reasonable attorney fees) arising out of or related to:

  • Your services to end customers and any related claims

  • Pricing errors, booking inaccuracies, or service delivery issues

  • Chargebacks, payment disputes, or fraudulent transactions

  • Your failure to comply with applicable transportation regulations

  • Personal injury, property damage, or financial loss arising from trips or transportation services

  • Unauthorized access or breaches caused by your actions or omissions

  • Customer disputes, cancellations, or refunds

  • Any legal or regulatory compliance issues related to your use of the Service

9. Termination

We may suspend or terminate your access to the Service at our discretion, with or without cause, including for business, operational, or strategic reasons. Upon termination, you must cease using the Service and delete all associated materials.

Upon termination or expiration, you will have 30 days to request export of your data. After this period, we may delete or anonymize data in accordance with our data retention policies. We are not obligated to retain data beyond this period.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must discontinue use of the Service.

11. Governing Law

These Terms are governed by the laws of the State of Delaware. Subject to the dispute resolution and arbitration provisions in Section 28, any disputes shall be resolved exclusively by the courts located in Delaware.

12. Additional Terms

  • Domain Ownership: If we provide domains, ownership remains with us unless explicitly transferred under additional terms.

  • Payment Processing: We provide software that facilitates payment processing through third-party processors including Stripe Connect and Fiserv. LimoFlow is not a payment processor, merchant processor, or financial institution. We do not directly handle credit card transactions or hold funds. All payment processing is subject to the terms and conditions of the applicable third-party processor.

  • Subscription Billing (Paid Accounts): Paid accounts are subject to monthly auto-renewal unless cancelled at least 48 hours before the renewal date. Cancellations submitted mid-billing period will take effect at the next renewal date (you retain access through the end of your current billing period). All subscription fees are non-refundable once billed, regardless of usage or cancellation timing.

  • Free Accounts: Free accounts do not have subscription fees or auto-renewal. Access may be suspended for inactivity as outlined in Section 14.

13. Website Templates and Components

All website templates provided through the Service remain the intellectual property of Clever Coders LLC. You are granted a non-exclusive license to use these templates solely in connection with your use of the Service.

LimoFlow components, including but not limited to booking forms, chatbots, widgets, and other proprietary features, remain the intellectual property of Clever Coders LLC regardless of where they are deployed or integrated. You are granted a license to use these components solely as part of the Service, but no ownership rights are transferred.

14. Account Suspension

We reserve the right to suspend your account immediately and without prior notice for:

  • Violation of these Terms or our policies

  • Illegal activities or fraudulent behavior

  • Infringement of our intellectual property rights

  • Non-payment of fees when due

  • Legal, financial, security, reputational, or operational risk to our platform or business

For free accounts, we may also suspend access after 30 days of non-responsiveness to our contact attempts via phone, email, or text message.

For paid accounts, except in cases of non-payment, illegal activity, or intellectual property infringement, we will provide reasonable advance notice before suspension to allow you to remedy any violations.

Suspended accounts may be reactivated at our discretion once the underlying issues are resolved.

15. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to:

  • Acts of God, natural disasters, or extreme weather conditions

  • Cyberattacks, security breaches, or malicious interference

  • Infrastructure outages, internet disruptions, or telecommunications failures

  • Third-party service failures, including cloud providers, payment processors, or integration partners

  • Government actions, regulations, or legal restrictions

  • Labor disputes, strikes, or work stoppages

During any force majeure event, our obligations under these Terms shall be suspended to the extent affected by such circumstances. We will use reasonable efforts to resume normal operations as soon as practicable.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely approximates the intent and economic effect of the invalid provision.

The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to in writing.

17. Right to Modify or Discontinue Service

We reserve the right, at our sole discretion, to modify, suspend, or discontinue the Service or any part thereof, temporarily or permanently, with or without notice. This includes, but is not limited to, adding, removing, or changing features, functionality, or availability of the Service.

We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

18. Order of Precedence

In the event of a conflict between these Terms and any signed service agreement or order form, the signed agreement controls with respect to pricing and commercial terms; these Terms control with respect to platform usage, limitations of liability, and legal protections.

19. No Agency Relationship

No agency, partnership, joint venture, or employment relationship is created between you and Clever Coders LLC by these Terms or your use of the Service. You do not have any authority to bind us in any respect whatsoever.

20. No Exclusivity

We may provide services to competitors of yours, including those operating in the same geographic market. These Terms do not create any exclusive relationship between you and us.

21. Acceptable Use Policy

Your use of the Service must comply with all applicable laws and regulations. We may enforce additional acceptable use policies as updated from time to time, incorporated by reference herein.

22. Notices

Notices may be provided via email, in-app notification, or posting on our website. You are responsible for maintaining current contact information in your account.

23. Assignment

We may assign or transfer this Agreement in connection with a merger, acquisition, or sale of assets. You may not assign your rights under these Terms without our prior written consent.

24. Survival of Terms

The following sections shall survive termination or expiration of these Terms: Intellectual Property (Section 6), Disclaimers and Limitation of Liability (Section 7), Indemnification (Section 8), Governing Law (Section 11), and any accrued payment obligations, and any provisions which by their nature should survive termination.

25. Limitation of Reliance

You acknowledge that you have not relied on any representations, promises, or statements not expressly set forth in these Terms.

26. Artificial Intelligence Features

The Service may include artificial intelligence or machine learning features, including but not limited to chatbots, automated dispatching, content generation, or document creation tools ("AI Features").

AI Features are provided for informational and operational assistance purposes only and may produce inaccurate, incomplete, or misleading results.

No Professional Advice: AI-generated content, including but not limited to policies, terms of service, legal language, or business recommendations, is not legal, financial, or professional advice. You are solely responsible for reviewing, verifying, and approving all AI-generated content before use.

No Reliance: You agree that you will not rely on AI-generated outputs as the sole basis for any business, legal, operational, or financial decisions.

User Responsibility: You are solely responsible for all actions taken based on AI-generated outputs, including but not limited to communications with customers, dispatch decisions, pricing, and policies.

No Liability: Clever Coders LLC shall not be liable for any damages, losses, claims, or liabilities arising from or related to the use of AI Features, including but not limited to errors, omissions, or inaccuracies in AI-generated outputs.

Third-Party AI: AI Features may rely on third-party providers. We are not responsible for the performance, accuracy, or availability of such third-party AI systems.

We reserve the right to modify, suspend, or discontinue AI Features at any time without liability.

27. Analytics and Benchmarking

We may use aggregated, anonymized, and de-identified data across multiple users of the Service to generate insights, analytics, and benchmarking information, including but not limited to pricing trends, booking activity, route performance, and other operational metrics.

Such insights are provided for informational purposes only and do not constitute financial, business, or professional advice.

You acknowledge that these insights are based on generalized data and may not reflect your specific business circumstances.

You are solely responsible for any decisions made based on such insights, including pricing, operations, or strategy.

We do not guarantee the accuracy, completeness, or usefulness of any analytics or recommendations provided through the Service.

We do not disclose any identifiable data of any specific customer or competitor in generating such insights.

You acknowledge and agree that such use of aggregated data does not constitute a violation of confidentiality or privacy.

28. Dispute Resolution; Arbitration; Class Action Waiver

Informal Resolution: Before initiating any legal proceeding, you agree to first contact us and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Delaware, unless otherwise agreed.

Waiver of Jury Trial: You and Clever Coders LLC waive any right to a trial by jury.

Class Action Waiver: You agree that any dispute resolution will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Exceptions: Either party may bring claims in small claims court for qualifying matters, or seek injunctive or equitable relief for intellectual property or misuse of the Service.

29. Communications Consent

You are solely responsible for obtaining and maintaining all required consents from your customers and contacts for communications, including but not limited to SMS, email, and automated messaging.

Compliance Responsibility: You agree to comply with all applicable laws and regulations governing communications, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and, where applicable, CASL or other international regulations.

No Liability: Clever Coders LLC is not responsible for your compliance with communication laws and shall not be liable for any claims, fines, or damages arising from your communications with customers or contacts.

Third-Party Services: Messaging and email functionality may rely on third-party providers. We are not responsible for their performance or compliance.

Opt-In / Opt-Out: You are responsible for maintaining proper opt-in and opt-out mechanisms and honoring all unsubscribe or communication preferences.

30. Contact Information

Clever Coders LLC
8 The Green Street, STE A
Dover, DE 19901
Email: sales@limoflow.com
Phone: (866) 664-0697

31. Entire Agreement

These Terms, together with any signed agreements or order forms referenced herein, constitute the entire agreement between you and Clever Coders LLC regarding the Service and supersede all prior or contemporaneous communications, proposals, or representations.

Last updated: April 30, 2026

Version: 2026-04-30-2