Operations guide
Running the Day: Dispatch, Drivers & Corporate Accounts on LimoFlow
How trips are assigned and tracked, what chauffeurs see on their phones, and how corporate and hotel clients book and get billed.
What is inside
- The dispatch board: assigning, moving and monitoring trips, calendar views by day, week or month, the real-time fleet map and live GPS driver tracking (Essential and up), and live flight tracking so airport pickups follow the actual arrival.
- The driver app: the iOS and Android app and the browser-based driver portal, both included on every plan, with in-app chat with dispatch and automated driver wake-up calls (20 to 100 calls a month depending on plan).
- Corporate accounts and Net-30 billing from the Essential plan: house and corporate accounts with Net-15 or Net-30 terms, monthly statements, a corporate client portal and recurring bookings.
- Portals for every kind of booker: customer self-service and driver portals on every plan, plus corporate client and hotel and concierge portals from the Essential plan.
- Affiliates and integrations: GNET farm-in and affiliate farm-out management (Growth and up; GNET farm-out itself is coming soon), Zapier (Growth and up) and a QuickBooks data export in beta (Essential and up), plus multi-currency and multi-country operation.
- How payments work: payments settle directly to the operator's own merchant account, and LimoFlow is not a payment processor and never holds the operator's funds.
Open the PDF: Running the Day: Dispatch, Drivers & Corporate Accounts on LimoFlow